Are you ready to join a team dedicated to digital transformation? We are recruiting a Business Transformation Project Manager for our leading utility client as they digitise their customer service journey. With flexible hybrid working, an excellent pension, a generous holiday package and a wide-scale benefits scheme, you will be highly rewarded for your efforts.
You will manage the operating model for transformation activities, ensuring your team delivers successful engagements to clients.
A day in the life as Transformation Project Manager will include:
- Tracking items on the Strategy Roadmap.
- Working with multiple internal and external teams.
- Managing assigned projects, planning with project teams to define and provide deliverables.
- Running meetings, reporting on internal, client and team Status, and contribute to the budget activities.
- Defining acceptable quality and success criteria for the deliverables of projects.
- Planning and managing project resources including 3rd party suppliers.
- Effectively and correctly assign and manage tasks with the Customer Transformation Team.
We would love to hear from you if you have the following:
- 3+ years of commercial IT Project Management experience.
- The ability to manage a wide range of stakeholders.
- Good understanding of Agile project management governance and framework.
- The ability to combine creative and analytical skills in a problem-solving environment.
- Confidence in building relationships with your team with strong leadership skills.
- Influencing and presenting skills with C-suite stakeholders, sponsors, and team members.
The role itself:
Lead the talented Customer Transformation Team in this key role and ensure that deliverables are produced to the highest quality, on time and within budget. Working closely with your team, you will plan and execute engagement, giving team members autonomy and confidence to grow professionally. In this role you will assist in the complete digital transformation of the business by creating new customer touchpoints across their experience.
What the company is like…
Our client prides themselves on valuing their employees and their customers. They have made significant investments in their systems and processes to ensure that they deliver world-class service. This company provides an essential service to millions of customers in the UK. With a focus on making a greener future through their business decisions, they encourage their customers to do the same. With a focus on inclusion, diversity and rewarding their staff, you will benefit from fast-tracked career development, flexible working arrangements and enviable benefits.
Sound interesting?
Get in touch with Nick at Niche Recruitment or click apply now!