An exciting 12 month contract opportunity for a Campaign Manager with proven CRM experience to join an award-winning business based in Theale, Berkshire. A perfect opportunity for anyone with previous experience in managing multi-channel CRM campaigns, across Print, Email and SMS. You will be executing CRM strategy and supporting the growth of the organisation’s customer base.
The role has flexible working arrangements, mostly working from home. You will be going into the Theale offices 2 days a week to get together with the wider CRM team.
The Role itself…
Your role as CRM Manager would see you take a lead on the development and delivery of regular strategic email and CRM campaigns. Focusing across all key customer segments, ensuring an effective approach to increase customer base growth.
What being a CRM Manager entails…
- Managing CRM contact strategies and different mailing channels.
- Using customer insight to develop strategies to enhance customer experience, engagement, and retention through targeted messaging across all touchpoints.
- Collaborating with other departments to create customer behaviour targeted programmes, developing bespoke customer journey to increase reach.
- Adapting to dynamic customer segments, reacting quickly to ensure updated strategies perform effectively.
To be a successful CRM Manager you must…
- Solid all-round marketing campaign delivery experience, preferably in a B2C setting.
- Previous experience with segmenting target markets.
- Be highly organised, with excellent attention to detail.
- Be a strong communicator, with the ability to brief the delivery team clearly.
- Confident using Excel and strong at analysing data.
The organisation offers some great benefits as well…
- 25 days holiday plus 1 day for your birthday!
- Free on-site parking
- Health and Wellness initiatives, including flu jab (handy!)
- Friday lunchtime socials
- Generous staff discounts
How to apply?
If you are available to start a new opportunity this side of Christmas and commit to a 12 month contract, please apply now or get in touch with Michelle at Niche Recruitment to learn more.